FAQ
About Turbotube
Does the Turbotube also have a blow function?
The Turbotube has both suction and blow function for optimal cleaning.
Where can I charge my Turbotube?
You can charge the Turbotube with the USB plug directly in your car or at home with any USB adapter.
How long does a battery charge last?
Once the Turbotube 1 is fully charged, you can use it for 18 minutes with full power. Turbotube 2 can be used for 50 minutes in standard mode and for 18 minutes in turbo mode.
About Payment
What payment methods do you accept?
We accept Paypal, American Express, Visa- and Mastercard, Google Pay, Apple Pay and many more.
Are my payment details secure with this website?
Data collected are only used for processing and delivering the orders. We never share our customers' data with third party in any other way than order fulfillment. Your online transaction is secure with the highest level of transaction security. Our store uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing.
About Shipping
How long does it take until I get my delivery?
Shipping takes 3 to 7 days depending on your country or region. Please note that we require one working day on average to fulfill your order before dispatching it. Of course we are doing everything in our power to get your order to you as soon as possible!
How can I track my order?
Upon order completion, you will receive a confirmation email with your order details. You will receive a shipment confirmation and tracking number via email once your package has been prepared for shipment as well.
About Refunds
Can I get a refund if I don't like the product?
Sure! If you are not 100% satisfied with your Turbotube, we offer a 30-Day Money-Back Guarantee.
Still got something on your mind?
Send us a text using the contact form below and we will usually get back to you the same day.